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| Library » Smallbiz Articles & Documents » Marketing and Sales » Customer Service » Page 3 Articles |
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Saluting the Squawkers: Complaints Often Key to Improving Sales, Retention and Loyalty In Customer Service Complaints Are Key To Improving Sales, Retention And Loyalty. A Complainer Is Doing A Favor By Providing Invaluable, Often Real-time Feedback On What Isn't Working In Your Business Or Your Relationship With Them. [Article Format: .html] - [Submitted by: Craig Harrison] [Rate/Review this Article] - [Suggest It to Freinds] - [Clip It to Favorites] - [Visit the Website] Silly Service has its Serious Side: Test Your Customer Service Knowledge! Who Says Service Is Serious? Customer Service Can Be Silly Too. Take This Fun Quiz To Test Your Customer Service Knowledge. You May Be A Service Ace If You Both Pick The Correct Answer To Each Of These Ten Questions [Article Format: .html] - [Submitted by: Craig Harrison] [Rate/Review this Article] - [Suggest It to Freinds] - [Clip It to Favorites] - [Visit the Website] Ten Online Customer Service Tips Ten Customer Service Tips For Online Businesses. How To Keep Customers Happy And Turn Them Into Evangelists For Your Company. [Article Format: .txt] - [Submitted by: Andrea Wilson] [Rate/Review this Article] - [Suggest It to Freinds] - [Clip It to Favorites] - [Visit the Website] What Customers Really Want Four simple strategies can keep customers flocking to your business instead of buying from the competition. [Article Format: .doc] - [Submitted by: Kelley Robertson] [Rate/Review this Article] - [Suggest It to Freinds] - [Clip It to Favorites] - [Visit the Website] What's Love Got To Do With It? Some Say That Customers Have Changed And That The Pursuit Of Loyalty Is Foolish. I Don’t Agree. Loyalty Is Not Dead, It’s Just Sleeping. [Article Format: .doc] - [Submitted by: Julie Neider] [Rate/Review this Article] - [Suggest It to Freinds] - [Clip It to Favorites] - [Visit the Website] Recommended Books in Marketing and Sales & Customer Service
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